Headline: Secret Exchange Embraces Customer-Centric Approach with Cryptocurrency Returns Instead of Freezing During AML Checks Translation: Secret Exchange Embraces Customer-Centric Approach with Cryptocurrency Returns Instead of Freezing During AML Checks

The service operates without requiring mandatory user verification. When exchanging cryptocurrency, the platform locks in the rate and fees before initiating the transaction. According to representatives of the service, if any «issues arise» during the transaction verification, Secret Exchange refunds the assets back to the sender’s address.

«We do not request additional user information and do not hold their assets. If the cryptocurrency fails the verification, we return it to the client,» emphasize the project’s representatives.

They pointed out that most crypto exchangers freeze assets during high AML risk scenarios until verification is complete. Operators can retain cryptocurrency and request documents to verify its legal origin.

The policy of Secret Exchange differs from this approach. The service only requests the necessary information for the exchange and does not withhold users’ assets.

The exchanger supports the conversion of Bitcoin, Ethereum, and USDT to fiat currencies. It is listed on Change.PRO, «KursExpert,» Pro-Change, AntiSwap, and other monitoring platforms. The service is accessible via the web version and a Telegram bot.